Terms and Conditions
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
Use of website
1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
Loyalty Points Programme
1.4 These terms and conditions govern the collection and use of points and set out the terms of contract between G.A.B Vinyls (“us” or “we”) and you the customer relating to the Loyalty Programme. You can join the Loyalty Programme by creating an online account on our website which can be used to earn points through every purchase. If you apply to register with us you accept these terms and conditions. We may refuse an application to join the Loyalty Programme for any reason at our sole discretion including (but not limited to) risk of reputational damage to us, or any previous history of verbal or physical abuse to G.A.B Vinyls staff.
1.5 To register for the Loyalty Programme you will need to register for a Account on our website at www.gabvinyls.co.uk. A Loyalty Account will be created in your name to record points to be earned or redeemed by you. You must be 16 years of age or over and resident in the UK to join the Loyalty Programme.
1.6 Your Loyalty Account is issued to you but remains the property of G.A.B Vinyls. You are responsible for the security of your Loyalty Account, security details relating to your Loyalty Account and for the transactions and/or redemption of points made using your Loyalty Account. You should not share your Loyalty Account username and password with anyone, including G.A.B Vinyls staff. If you lose your Loyalty Account log in or think an unauthorised person has become aware of any security code or password you should promptly contact G.A.B Vinyls customer service by emailing firstname.lastname@example.org
1.7 Your Loyalty Account can be used to earn points online at www.gabvinyls.co.uk Details as to how points can be collected and redeemed appear below.
1.8 Loyalty Points are personal to you and cannot be transferred to anybody else. Loyalty Points may only be redeemed and earned in accordance with these terms.
1.9 The Loyalty Programme is only for consumer use. The Loyalty Account cannot be used for any transaction where the beneficiary is a business entity or for any other commercial purposes.
2.0 If you materially breach these terms, and where such breach can be remedied, if you do not remedy the breach within 30 days of a written notice of the breach from G.A.B Vinyls or if G.A.B Vinyls reasonably believes that you have breached these terms and/or abused the Loyalty Programme, your Loyalty Account may be terminated, any points earned but not redeemed may be cancelled and your Loyalty account closed without prior notice. G.A.B Vinyls reserves the right to take any action deemed necessary where a Loyalty Account holder is found to have abused the Loyalty Programme.
2.1 In addition to the above, G.A.B Vinyls reserves the right to (i) stop issuing Loyalty Accounts at anytime if we decide to terminate the Loyalty Programme; (ii) to alter or amend the terms and conditions of operation of the Loyalty Account and/or the Loyalty Programme by publishing notices on our website www.gabvinyls.co.uk; and/or (iii) withdraw or cancel the Loyalty Account and/or the points (including but not limited to the redemption and issue of such) and/or Loyalty Account on reasonable notice to you by letter, email or publishing such notice on our website at www.gabvinyls.co.uk.
2.3 We will retain your personal information for as long as you are a member of the Loyalty Programme. You may cancel your membership at any time by contacting us at email@example.com.
2.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
2.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Visitor provided material
2.7 When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
2.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.
Links to and from other websites
2.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
3.0 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
3.1 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
3.2 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
3.3 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability
3.4 We do not accept liability for any loss or damage that you suffer as a result of using this website.
3.5 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
3.6 Your order will be processed and delivered without undue delay, no later than 30 days after your order has been placed.
3.7 Please allow for up to 10 working days for delivery following the dispatch of your order.
3.8 If you are not in at the time of delivery, a delivery note will be left asking you to contact the courier directly in order to arrange re-delivery at a convenient time or pick it up in person from the specified location. You will then have 14 days until the parcel is returned back to us as undeliverable. We do not resend packages that are returned to us as undeliverable. We will refund you for the value of the products ordered but not for the delivery charge. If the returned package has incurred a fee to return to us, this will be deducted from your refund. This will happen for orders sent with a courier like DPD. The cost of the return fee is around £19.00 including VAT
3.9 Pricing errors. We reserve the right to change prices on our website at any time without notice to you. We make every effort to ensure that prices shown are accurate when you place your order. If within 14 days of you placing your order on the G.A.B Vinyls website, a pricing error is found in respect of any of the items you have ordered but which have not yet been dispatched, we will notify you as soon as possible and offer you the option of:
- placing a new order at the correct price for the mis-priced item(s);
- cancelling your order for the mis-priced item(s); or
- cancelling the whole of your order.
- If, within 7 days of receipt of our notice to you, you have not responded by selecting one of the available options above then:
- if all of the items you have ordered are found to be mis-priced, the entire order will be cancelled automatically and we will refund or re-credit you for any sum you have paid for those items; or
- if only some of the items you have ordered are found to be mis-priced, we will deliver the correctly priced items but we will not supply you with the mis-priced items. In these circumstances we will refund or re-credit you for any sum you have paid for the mis-priced items.
3.10 VAT or other sales tax. All prices are expressed inclusive of any VAT or other sales tax payable. This means that the total price you pay for an item, and for the delivery, is always the same, regardless of whether or not VAT or other sales tax is chargeable on the sale. The price of each item does not include the cost of delivery or any other services.
Cancellations, returns and refunds
4.0 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.
4.1 Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.
4.2 Please notify us at firstname.lastname@example.org within 14 days from the day after your items were delivered to return your order. Returns that have not been booked in with our customer service team, won't be accepted and will be returned back to you.
4.3 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.
4.4 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
4.5 Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.
4.6 You will not have any right to cancel an order for the supply of any of the following goods:
(a) Customised products - if you have purchased a made to order/customised product and work has already started on these items, you will be unable to cancel.
4.7 In addition you will lose your right to cancel if you:
(a) unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.
(b) unseal audio, video recordings or computer software that were sealed at the time of delivery.
(c) combine goods with other goods after delivery so that they become inseparable.
4.8 If the item you purchased was faulty, please return the item to us using Royal Mail Second Class postage. Once your return is received, we will inspect the item. If there is a fault, we will refund you the costs paid for the item and also refund the cost of the return postage. - Please note we will cover the cost of Royal Mail Standard Second Class postage.
4.9 Return Address
Return all unopened/used products to Unit D2 Taylor Business Park, Risley, Warrington, WA3 6BL
Please include a note with your name and order number so we can allocate the return to you.
Non-acceptance of an order may be a result of one of the following:
(a) The product you ordered being unavailable from stock
(b) Our inability to obtain authorisation for your payment
(c) The identification of a pricing or product description error
(d) Your not meeting the eligibility to order criteria set out in the main Terms & Conditions
Law and jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.